Manhattan Home Design, a furniture firm focusing on mid-century contemporary and contemporary pieces, placements itself as a supplier of "affordable high-end." The company provides a curated collection of furniture, consisting of renowned reproductions and initial designs, aiming to bring premium, elegant items to a large target market.
Brand Philosophy and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to offer practical and stylish furniture that forms the way people live. Polak, a former company lawyer that got Manhattan Home Design in May 2024, brings a focus on customer-centric solution and quality. The company's brochure includes preferred products like the Mario Bellini Sofa and the Ducaroy Couch, typically made with high-end products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed take a look at Manhattan Home Design Reviews from both the firm's internet site and independent evaluation systems reveals a blended image. The Sitejabber web site gives a especially telling perspective, with an overall ranking of 2.6 out of 5 celebrities, recommending a pattern of consumer discontentment.
Positive Responses:
Lots of clients commend the aesthetic and top quality of the furnishings, noting that items commonly exceed expectations in regards to product and craftsmanship.
Some reviews from the company's web site highlight items as "statement-making" and "exactly what I required to draw the room together."
Older testimonials from third-party sites also discuss favorable experiences with product top quality and timely delivery.
Negative Comments:
Much more recent testimonials on independent websites like Sitejabber and Houzz paint a less desirable photo, with constant grievances regarding service, value, and misleading advertising and marketing.
Common complaints highlighted on Sitejabber and other systems consist of:
Poor client service: Clients report a lack of interaction and problem fixing issues.
Deceitful methods: There are mentions of products being listed as "in stock" when they are not, along with a "bait and switch" technique with furnishings top quality and sales.
Delivering and distribution concerns: Lengthy delays, unsatisfied orders, and damaged things upon arrival are regularly mentioned.
Difficulty with returns and reimbursements: Clients have reported substantial difficulties in obtaining refunds or substitutes for harmed or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history remains in the company and lawful globe, and she acquired the business with the objective of boosting the online furniture buying experience. She is additionally a factor to the firm's blog site, where she discusses interior decoration trends and ideas. Her management is concentrated on curating ageless, high-quality items and transforming Manhattan Home Design Becca Polak the business's track record through a much more customer-centric method.